GENERAL TERMS AND CONDITIONS

§ 1 Scope of application

The business transaction and delivery are carried out exclusively according to the following General Terms and Conditions in the version valid at the time of the order. Any general terms and conditions of business of the customer which conflict with or deviate from the following provisions shall not apply. The following terms and conditions shall also apply exclusively if we carry out the delivery and service without reservation in the knowledge that the customer’s terms and conditions conflict with or deviate from the following terms and conditions.

§ 2 Contract partner, language, applicable law

The contractual partner is JULS GmbH, Stoss im Himmel 3, 1010 Vienna, Austria. The contract language is German. Austrian law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods.

§ 3 Conclusion of contract

Your order represents an offer to us to conclude a sales contract. When you place an order with Juls.com, we will send you an email confirming receipt of your order (order confirmation). This order confirmation does not represent an acceptance of your offer, but only informs you that we have received your order. A sales contract is only concluded when we send the ordered product to you and confirm the dispatch to you with a second e-mail (dispatch confirmation). Products from one and the same order that are not listed in the shipping confirmation do not constitute a sales contract.

§ 4 Return Costs Agreement, Right of Withdrawal or Exclusion

Agreement on bearing the costs: If you make use of your right of withdrawal, you have to bear the regular costs of the return.

Cancellation policy

Right of withdrawal:

You can cancel your contract within 14 days without giving reasons in writing (eg letter, e-mail) or – if the goods before the deadline – by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient.

Consequences of revocation:

In the event of an effective revocation, the services received by both parties shall be returned and any benefits derived (e.g. interest) shall be surrendered. If you are unable to return the goods or services received in whole or in part or only in a deteriorated condition, you must compensate us for the loss in value. This does not apply to the surrender of goods if the deterioration of the goods is exclusively due to their inspection – as would have been possible in a retail shop, for example.  In addition, you can avoid the obligation to pay compensation for a deterioration of the item caused by the intended use of the item by not using the item as if it were your property and by refraining from doing anything that could impair its value.

Processing: If possible, we ask you to return the product in its original packaging or at least in appropriate transport packaging to the following address:

JULS GmbH
STOSS IM HIMMEL 3
A-1010 Vienna

Exclusion of the right of revocation:

The right of revocation does not apply to distance contracts for the delivery of goods which are manufactured according to customer-specific wishes or clearly tailored to personal needs or which are not suitable for return due to their nature.

§ 5 Delivery

Unless otherwise agreed, delivery will be made from juls.com’s warehouse to the delivery address provided by the customer. On the website you will find information on the availability of the individual products. It is pointed out that all information on the availability, dispatch or delivery of a product are only estimated and approximate. They do not represent binding or guaranteed shipping or delivery dates, unless this is expressly designated as a binding date in the shipping options of the respective product. If Juls.com determines during the processing of your order that products ordered by you are not available, you will be informed separately by e-mail. If juls.com is not able to deliver the ordered goods through no fault of its own because the supplier of juls.com does not fulfil its contractual obligations, juls.com is entitled to withdraw from the contract. In this case the customer will be informed immediately that the ordered product is not available. The legal claims of the customer remain unaffected. If a delivery to the customer is not possible because the customer is not found at the delivery address provided by him, the customer bears the costs for the unsuccessful delivery.

§ 6 Due date and payment, default

The customer can pay the purchase price with the available payment options. Payment shall be made in the currency shown on the invoice.
If you wish to pay by credit card, you must provide the necessary details on the order form. juls.com will not begin manufacturing or shipping the ordered products until your credit card company has approved use of your credit card to pay for the ordered products.

Klarnas payment options – purchase on invoice
 
In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer the payment option purchase on account. The payment is made to Klarna – the payment period is 14 days from dispatch of the goods. The invoice conditions can be found here.
 
The use of the payment methods purchase on account requires a positive credit check. Further information and Klarnas user conditions can be found here. General information about Klarna can be found here. Your personal data will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarnas data protection regulations.

The invoice and the ordered products will be sent to the address indicated in the order confirmation.

§ 7 Price

All prices include the respective applicable value added tax. Costs for delivery are listed separately.


§ 8 Reservation of title

The delivered goods remain the property of Juls GmbH until full payment has been made.

§ 9 Liability for defects

If there is a defect in the purchased item, the statutory provisions shall apply. The assignment of these claims of the purchaser is excluded. If the supplementary performance has taken place by way of a replacement delivery, the customer is obliged to return the goods delivered first within 10 days.

The return of the defective goods must be in accordance with the statutory provisions. juls.com reserves the right to claim damages under the statutory conditions. The limitation period is two years, calculated from delivery.

Furthermore, juls.com is liable for the slightly negligent violation of essential obligations, the violation of which endangers the achievement of the purpose of the contract, or for the violation of obligations, the fulfillment of which makes the proper execution of the contract possible and on the compliance of which you regularly rely. In this case annaij.com is liable only for the foreseeable, contract-typical damage.

juls.com is not liable for the slightly negligent violation of other obligations than those mentioned in the preceding sentences. The foregoing limitations of liability shall not apply in the event of injury to life, limb or health, for a defect after assumption of a guarantee for the quality of the product and for fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

Insofar as the liability of juls.com is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

§ 10 Processing and use of personal information of our customers

We store, process and use the personal data provided by you on the order form in order to execute the order. We pass on some of this data to the transport companies commissioned by us to process the order. Upon written request, you will receive from us a list of the personal data stored about you free of charge. We will correct any incorrectly stored data at your written request. If you consent to the use of your personal data not already permitted by law, you can revoke this consent at any time.
In order to be able to offer you Klarna’s payment options, we will transmit personal data to Klarna, such as contact data and order data. This enables Klarna to assess whether you can make use of the payment options offered by Klarna and to adapt the payment options to your needs.

General information about Klarna can be found here. Your personal details will be treated by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarna’s data protection regulations.

§ 11 Force Majeure

In the event that we are prevented from fulfilling our obligations under a contract by force majeure or other circumstances beyond our control, we shall assume no liability. If in cases of force majeure or other circumstances beyond our control there is a delay, we shall perform our obligations as soon as reasonably possible under such circumstances.